All personalized items are non refundable because they were created by you. Personalized items can not be resold.
If we make a mistake we will refund or exchange your items if you make a claim within 7 days.
If you make a mistake and notice it within 1 hour, please call us so we can try to stop the order from going to production.
Please note we are not responsible for colors are images that are uploaded wrong, images from other online websites has a good chance of low resolutions and may have spotting and the color will not match your monitor display.
If a product is damage doing shipping, please report is as soon as possible.
If you are completely dissatisfy, you can call us for a possible return and a 25% cancellation fee will apply.
Call us @ 682-587-1944 x 2100